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Debit, credit card fraud cases put shoppers on edge




SEEKONK - Shoppers say they worry that conveniences like debit and credit cards make them vulnerable to theft, but they have become so accustomed to not using cash that they will likely continue using the cards.

The shoppers spoke outside Stop & Shop Supermaket in Seekonk, where company officials say there is evidence of tampering with its debit card machine.

Two Stop & Shop stores in Rhode Island also report financial account and personal identification numbers have been stolen from credit and debit cards.

"This makes me think twice," Pam Collins of Greenville, R.I., said of the news. "I've been using the card more often because it is so convenient. I'm going to be more careful in the future."

Collins said she still uses her debit and credit cards, but checks her accounts more frequently to make sure nothing is wrong. Karen Laroche of Warren, R.I., said even using store courtesy cards - which provide discounts - makes her nervous.

"They can track all kinds of information with those cards," she said.

On the other hand, Laroche said she enjoys the discounts the store cards provide.

Debit cards are also a great convenience, she said, because she rarely carries a lot of cash with her.

Laroche said she would like to limit her use of debit cards, "but I haven't found what the alternative is yet."

One Stop & Shop customer who did not want to give her name said she ran into trouble recently when someone stole personal and financial information about TJ Maxx customers.

She said she was able to cancel her account before anyone could steal money from her, but the experience left her concerned about the cards.

Security experts say the incident involving TJ Maxx stores in January was far more serious because it involved a breach of a computer database containing millions of credit and debit cards.

Stop & Shop released a letter to its customers saying fraudulent activity has been discovered at electronic funds transfer machines at stores in Conventry and Cranston, R.I.

It also said tampering has been discovered at their Bristol, Providence, Warwick and Seekonk stores, although no fraudulent transactions were found at those stores. The company said it is auditing its machines and has notified local police and the U.S. Secret Service.

"We apologize to our customers who may be affected by this criminal activity that has occurred in these stores," the letter states.

"We recommend that customers who used electronic payment cards in our Rhode Island stores and our Seekonk, Massachusetts, store carefully monitor their bank or credit card statements relating to such cards and that they contact the applicable bank or credit card issuer immediately in the event of any fraudulent transactions."

 


Expert wrote on Feb 20, 2007 10:49 AM:

" I misread "Stop the identity-theft risks"'s comments. Yes, signing on to a credit bureau service that requires a PIN or other code word is a form of protection. But legislation like this has to be done at a federal level. It places a big burden on banks etc to follow the laws of 50 different states. "

'k... wrote on Feb 20, 2007 10:45 AM:

" Maybe I'll stick with cash. "

Expert wrote on Feb 20, 2007 9:39 AM:

" If you read "Reminder"'s comments, PIN numbers are not as useful as people think. Electronic bugs in the EFT machines and fake slides on ATMs are not protected by PINs. As you are entering a PIN, watch the person behind you pretending to talk on a cell phone. Your PIN entry may be videotaped. Why Scott Brown is being dragged into this, I don't know. There are lot of other legislators who have been in office longer and have done nothing about this issue. This is a federal problem. Get Kerry and Kennedy off their soap boxes and get them to work. Also get the terrorist supporting McGovern back from Cuba long enough to do something. "

Reminder wrote on Feb 20, 2007 8:38 AM:

" As a technical security worker I advise that you always look at a piece of hardware before sliding your card through it. At the grocery store, are there scratches on the machine indicating it may have been forced open? There could be a bug in the reader. If so, ask the clerk to manually enter your card number. (Expect eye rolling and sucking of teeth at Stop and Shop) If you are at an ATM, is the card receptacle out of place or looks like it was added as an afterthought. Or is there a lipstick sized piece of plastic that looks like it points to the keypad. If so don't use this ATM and report what you see to the bank that owns the ATM. There are thousands of privately owned ATMs not affiliated with banks. I avoid them mostly because of the fees (cheaper to borrow from a loan shark and repay the next day). I also do not trust that they are secure. Finally, when having your car serviced or parked by a valet, hand over only your key. The other little things on your key chain could give out more info than you want or invite fraudulent use of things like speed pass, a credit card or even something stored on you USB drive. "

Stop the identity-theft risks wrote on Feb 20, 2007 2:11 AM:

" Locking out the thieves with a PIN number is the only way to stop fraud and identity theft. While signing-on to this is optional, those who voluntarily participate must access their PIN before any new credit is approved. Vermont provides this stop-gap in its statutes. Given that at any moment in time a web of hundreds of thousands of persons may access everyone's name, address, DOB & SS number, it's no wonder that identity theft is the fastest growing crime and promises to impact virtually everyone at some point in time. Remember, this data is accessible from all medical, employment, educational, banking, credit, military, and revenue-collecting personnel. And, most identity thefts stem from "inside jobs," not from picking through trash receipts. Contact Sen. Scott Brown and ask him why this hasn't been his top priority in the years he's been on the dole and in a position to do something. "


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